Terms of Service

2.1 Eligibility Requirements

To use the Platform, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into binding contracts
• Not be prohibited from using the Service under applicable laws
• Successfully complete our Know Your Customer (KYC) and Anti-Money Laundering (AML) verification processes
• Provide accurate, complete, and current information during registration

2.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access or security breaches
• Using strong passwords and enabling multi-factor authentication where available

We are not liable for losses resulting from unauthorized use of your account.

2.3 Account Verification

We reserve the right to verify your identity at any time. Failure to provide requested documentation may result in account suspension or termination. Verification requirements comply with Australian financial services regulations and international KYC/AML standards.

3.1 Platform Services

The Qoney platform provides:

• Real-world asset tokenization services
• Digital asset management and portfolio tracking
• Cap table management and reconciliation
• Blockchain-based transaction processing via XRP Ledger
• AI-powered analytics and insights
• Compliance and regulatory reporting tools
• Risk management and monitoring systems

3.2 Permitted Use

You may use the Platform only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Violate any applicable laws, regulations, or third-party rights
• Use the Platform for money laundering, fraud, or illegal activities
• Attempt to gain unauthorized access to systems or user accounts
• Reverse engineer, decompile, or disassemble any Platform components
• Use automated systems (bots, scrapers) without written permission
• Interfere with the Platform's operation or security
• Impersonate others or provide false information
• Upload malicious code, viruses, or harmful content

3.3 Service Availability

We strive to provide continuous service but do not guarantee uninterrupted or error-free access. We may suspend or modify services for maintenance, security, or regulatory compliance without prior notice.

4.1 Fees and Charges

• Transaction fees, service charges, and subscription fees may apply
• Fees are displayed in the Platform before transaction confirmation
• We reserve the right to modify fees with 30 days' notice
• Blockchain network fees (gas fees) are additional and beyond our control

4.2 Transactions

All transactions are subject to verification and approval. We reserve the right to reject, cancel, or reverse transactions that:

• Violate these Terms or applicable laws
• Are flagged by our compliance or risk management systems
• Involve suspicious or fraudulent activity
• Exceed your account limits or available funds

Blockchain transactions are irreversible once confirmed. You are responsible for verifying transaction details before confirmation.

4.3 Tax Obligations

You are solely responsible for determining, reporting, and paying any taxes applicable to your transactions and holdings. We may report transaction information to tax authorities as required by law.

5.1 Our IP Rights

The Platform, including all software, code, designs, logos, trademarks, content, and AI algorithms, are owned by or licensed to Global Mutual Funds Pty Ltd and protected by intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Platform for its intended purpose. This license does not grant you any ownership rights.

5.2 User Content

You retain ownership of any data, documents, or content you upload to the Platform. By uploading content, you grant us a worldwide, royalty-free license to use, store, process, and display that content solely for providing our services.

You represent that you have all necessary rights to the content you upload and that it does not infringe third-party rights.

9.1 Termination by You

You may terminate your account at any time by contacting us. Upon termination, you must withdraw all assets and settle outstanding obligations.

9.2 Termination by Us

We may suspend or terminate your account immediately, without notice, if:

• You violate these Terms
• Your account is used for illegal activities
• Required by law or regulatory authorities
• We detect suspicious or fraudulent activity
• You fail KYC/AML verification

9.3 Effect of Termination

Upon termination:

• Your access to the Platform will be revoked
• You must withdraw assets within the specified timeframe
• We may retain data as required by law or for legitimate purposes
• Blockchain records remain immutable and publicly accessible
• Provisions intended to survive termination (liability, indemnification, etc.) will remain in effect

10.1 Governing Law

These Terms are governed by the laws of New South Wales, Australia. You submit to the exclusive jurisdiction of the courts of New South Wales for any disputes.

10.2 Dispute Resolution Process

Before initiating legal proceedings, you agree to:

1. Contact us at [email protected] to resolve the dispute informally
2. Participate in good-faith negotiations for at least 30 days
3. If unresolved, pursue mediation before commencing litigation

10.3 Class Action Waiver

To the extent permitted by law, you agree to resolve disputes on an individual basis and waive any right to participate in class actions or representative proceedings.

11.1 KYC/AML Compliance

We are committed to preventing money laundering and terrorist financing. You agree to:

• Provide accurate identity verification documents
• Disclose beneficial ownership information
• Update information when circumstances change
• Cooperate with compliance investigations

11.2 Reporting Obligations

We may report suspicious activities to regulatory authorities including AUSTRAC, ASIC, and international equivalents. You consent to such reporting as required by law.

11.3 Sanctions Compliance

You confirm that you are not subject to economic sanctions or located in sanctioned jurisdictions. We reserve the right to block transactions to comply with sanctions laws.